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Experience

Experience is what differentiates a good product from a bad one. What's the best way to delight customers with a top-notch user experience? We unravel the secret ingredients to creating the perfect user experience for financial digital products.

How could parents ensure their kids' financial future? UXDA explored this challenge with a research-based kids’ banking app concept. It provides insights into how an app could impact family relationships and ensure children's successful inclusion in the modern digital economy.

Digital Banking Breakthrough Success Story: From Outdated to Award-winning Core Banking

For anyone who knows how the banking back-office system looks like it would be a surprise that something of such complexity can win the Academy award of design - the IF design award. There’s a story behind every grand victory and we want to share it with you today.

One Condition that Determines Whether AI-Powered Contextual CX Becomes a Digital Banking Success or a Disaster

Will AI make customers' lives better than ever before or become dangerous if applied without human eccentricity?

CX Checklist 2021: 7 Winning Strategies to Design Banking Products

This digital banking CX checklist will help to bring more customer-centricity into your financial service, so that you would be able to delight your customers with a remarkable digital product.

🎧 Don't Spend Half a Million on Dropping your App Rating in Half

How would you react if your FI spent half a million and 2 years on developing a new app but after launching it, the customer satisfaction decreased? There are 7 non-obvious factors that can either lead you to a digital breakthrough OR completely sabotage it.

10 Digital Banking Design Trends of 2021 that will Transform the Global Financial Industry

The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.

🎧 Banking Customer Experience Trends for the Digital Breakthrough in 2021

What is needed to achieve a breakthrough in the post-pandemic world? Here are 10 digital banking customer experience trends to find the right strategy.

UX Case Study: A SpaceUX Shuttle in Global Transaction Banking

In an exclusive case study we uncover the TOP insights of creating an exceptional UX for a corporate banking product by iGTB that consists of 5,000+ screens.

10 Reasons Why Digital Customer Experience in Banking is Sabotaged

What leads to a bad outcome when it comes to UX design in digital banking?

Five Powerful Banking CX Tactics for a Digital Breakthrough

How can digital banking gain a significantly greater competitive advantage from UX strategy?