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Experience

Experience is what differentiates a good product from a bad one. What's the best way to delight customers with a top-notch user experience? We unravel the secret ingredients to creating the perfect user experience for financial digital products.

How Fintechs and progressively thinking financial brands uncover amazing possibilities by implementing the power of UX not only into app development, but also into a company's DNA.

Alex

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Augmented Reality Will Revolutionize the Future of Digital Banking CX

There's no doubt that AR, VR and mixed reality will take the customer experience to a brand new. What can you expect, and what's the best way for the banking industry fully embrace the opportunities of the digital future?

🎧 Bonding Digital Banking Brands and Customers through Financial UX Design

What does it take to create a banking app that bonds clients and financial institutions? How does user experience in digital banking determine whether there will be a long-lasting relationship between financial brands and their customers? UX strategist, UXDA CEO Alex Kreger provides answers.

Digital Banking Strategy Relies on UX / CX to Find Market Need

Why might digital financial products lack a market need? In times when marketing is losing its power, digital banking CX / UX design comes to the rescue.

UX Case Study: Mixed Reality VR / AR Banking Design Future Concept

The first mixed-reality banking concept that includes virtual reality banking, augmented reality banking, tablet, desktop, wearable and mobile banking.

🎧 Five banking CX Insights to Design Better Digital Products

80% of CEOs believe they deliver a superior experience, while only 8% of customers agree with that. What could be the exact CX/UX strategy and tactics to adopt a “digital-first” business approach and become a leading CX/UX financial brand that gets 3x greater return?

The Future of AI in Banking: From Banking Experience Upgrade to Transforming Mankind Into Superbeings

If we look a bit further, we can see the disruptive perspective of AI that will go well beyond banking, completely transforming digital customer experience, and even providing super-powers to mankind.

🎧 Banking Digital Transformation Fails Without User Experience Transformation

To ensure a successful digital transformation in banking, the primary focus should be switched from digital to experience transformation.

🎧 7 Crucial Steps Toward Successful Financial UX Transformation 100% Remotely

Discover 7 steps of the Financial UX process to bridge the gap between a failed and successful digital financial product.

Fintech Design Tips: 20 Ways to Improve Mobile Banking Solutions (Part 4)

Can you improve the customer experience of your financial app in just a few days? In our four-article series, we guide you through 20 examples that demonstrate how it's possible to quickly improve the customer experience of your financial product using the power of financial UX design.