The banking industry is defined by all the offline and online infrastructure that handles money (cash and cashless), credit, transfers and hundreds of other financial transactions or services.
Today, we all see global digital transformation in banking that digitizes the banking industry. Bank customers prefer to use mobile banking or desktop solutions and minimize their time visiting bank branches. Thousands of branches are closed, and millions of bankers will lose their jobs in the banking industry in the next decade.
The financial industry actively switches to digital products and is disrupted by Fintech solutions. The Fintech industry provides a modern service for banking customers based on the latest technology in the banking industry. Fintech uses User-Centered Design and a UX approach to deliver the best possible solutions for users worldwide.
The banking sector must integrate a design approach and user centricity deep into its operational and strategy model to compete with Fintech for the digital future.
Check out the best articles by UXDA about the banking industry and the power of design.
What is needed to achieve a breakthrough in the post-pandemic world? Here are 10 digital banking customer experience trends to find the right strategy.
The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.
Why might digital financial products lack a market need? In times when marketing is losing its power, digital banking CX / UX design comes to the rescue.
To ensure a successful digital transformation in banking, the primary focus should be switched from digital to experience transformation.
Million of bank employees will lose their jobs in next decade, and the reason for that is technology: digitization in banking, AI in banking.
Statistics on how and why Fintech use design to disrupt banking industry. What can we learn from it to gain success?
On the Banking Transformed podcast by the world's TOP 3 influencer Jim Marous UXDA CEO Alex Kreger and Inspiration officer Monika discusses how organizations can use design thinking and improve internal processes, develop better products and services, and enhance the digital consumer experience.
Embrace the essence of design and customer-centered thinking in the form of a brilliant quotes collection.
UXDA stepped on the Finovate Europe 2019 stage in London beside other world's leading finance innovators and influencers to demonstrate which direction the financial industry is heading to.
UXDA is selected to demo at the FinovateEurope 2019 conference in London. Previously organizations such as Google, Capital One, Apple, American Banker, Barclays, Business Insider, CNBC, Deloitte, Ernst & Young, Forbes, JP Morgan Chase have attended.
We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why?