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Banking Industry

What is the banking industry and how is it affected by design?

The banking industry is defined by all the offline and online infrastructure that handles money (cash and cashless), credit, transfers and hundreds of other financial transactions or services. 

Today, we all see global digital transformation in banking that digitizes the banking industry. Bank customers prefer to use mobile banking or desktop solutions and minimize their time visiting bank branches. Thousands of branches are closed, and millions of bankers will lose their jobs in the banking industry in the next decade.

The financial industry actively switches to digital products and is disrupted by Fintech solutions. The Fintech industry provides a modern service for banking customers based on the latest technology in the banking industry. Fintech uses User-Centered Design and a UX approach to deliver the best possible solutions for users worldwide. 

The banking sector must integrate a design approach and user centricity deep into its operational and strategy model to compete with Fintech for the digital future.


Check out the best articles by UXDA about the banking industry and the power of design.

🎧 Digitlal Banking Customer Experience Trends for the Breakthrough in 2021

What is needed to achieve a breakthrough in the post-pandemic world? Here are 10 digital banking customer experience trends to find the right strategy.

10 Digital Banking Trends 2021: Innovation Ideas for the Financial UX Design

The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.

Digital Banking Strategy Relies on UX / CX to Find Market Need

Why might digital financial products lack a market need? In times when marketing is losing its power, digital banking CX / UX design comes to the rescue.

🎧 Banking Digital Transformation Fails Without User Experience Transformation

To ensure a successful digital transformation in banking, the primary focus should be switched from digital to experience transformation.

Banking Industry Cuts Millions of Jobs Forced by AI and Digitization in Banking

Million of bank employees will lose their jobs in next decade, and the reason for that is technology: digitization in banking, AI in banking.

Fintech Disruption in Banking Industry Driven by UX Design

Statistics on how and why Fintech use design to disrupt banking industry. What can we learn from it to gain success?

UXDA on the Banking Transformed podcast by Jim Marous

On the Banking Transformed podcast by the world's TOP 3 influencer Jim Marous UXDA CEO Alex Kreger and Inspiration officer Monika discusses how organizations can use design thinking and improve internal processes, develop better products and services, and enhance the digital consumer experience.

10 Powerful Design Thinking Quotes To Shake The Banking Industry

Embrace the essence of design and customer-centered thinking in the form of a brilliant quotes collection.

UXDA's Journey Through FinovateEurope 2019

UXDA's Journey Through FinovateEurope 2019

UXDA stepped on the Finovate Europe 2019 stage in London beside other world's leading finance innovators and influencers to demonstrate which direction the financial industry is heading to.

UX Design Agency | UXDA is Presenting at Finovate Europe

UX Design Agency | UXDA is Presenting at Finovate Europe

UXDA is selected to demo at the FinovateEurope 2019 conference in London. Previously organizations such as Google, Capital One, Apple, American Banker, Barclays, Business Insider, CNBC, Deloitte, Ernst & Young, Forbes, JP Morgan Chase have attended.

Banking Digital Transformation Depends on Mindset

We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why?