The digital transformation of banking is an illusion—modernization will never truly end. Traditional banking, with branches and manual processes, is obsolete. To stay relevant, banks must operate like tech companies, driving continuous innovation and enhancing customer experience.
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Emirates NBD Case Study: Driving ROI with Strategic UX in Middle East Banking
This case study delves into how the strategic UX approach transformed Emirates NBD’s digital ecosystem, setting a new standard of excellence for digital banking worldwide and solidifying the Emirates NBD brand’s position as a leader in the Middle East financial industry.
Lesson from NASA: Don't Let Bank Customers Get Stuck in Space
How prepared are traditional banking players? Despite all their experience, resources, confidence, and influence, could they still fail their customers, leaving them stranded in the 'digital' space like NASA astronauts? The standoff between Boeing and SpaceX in space suggests this is entirely possible, but there is a solution.
Could Your Financial App Scare Users Away? Here’s How to Find Out
Too often, financial executives overlook the user experience (UX) of their apps, leading to customer frustration and churn. What if your bank’s app is a UX disaster waiting to happen? Here’s how to find out—and fix it before it’s too late.
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How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?
480856 reads
480856 reads
UX Case Study: How to Design a Mobile Banking Super App
How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?
405322 reads
UX Case Study: Luxury Mobile Banking App Design for Emotions
The case study of multi-awarded Light Bank guides how to design the simple and beautiful luxury banking mobile app, at the same time keeping the full-scale banking functionality.
231483 reads
ITTI UX Case Study: Next-Gen Core Banking Digital Transformation in the Cloud
With ITTI Digital’s permission, we are sharing an exclusive step-by-step case study on designing a next-generation banking back office that will definitely become a game changer in the industry.
Perfecting Digital Banking Interface: Try It the Apple Way
Many banks believe that packing their apps with countless features and the latest technology will attract and retain users. However, this approach often results in the opposite effect, driving users away due to overwhelming complexity.
15 Design Concepts Every Financial Product Owner Should Know and Use
These principles enhance user experience, ensure products are efficient and engaging and align with business goals. By applying these design concepts, financial product owners can create user-friendly, intuitive, next-gen digital services that empathize with users, organize content logically and design accessible, visually appealing interactions.
Complex Financial Interfaces: A Nightmare for Top Designers, a Playground for UXDA
The world of financial services is a labyrinth of complexity, regulations and high stakes. Despite the allure of high-profile projects and substantial budgets, even the most skilled designers often hesitate to delve into this demanding sector. The primary reason?
Banking Customers Aren't Stupid; Your App Is Just Confusing
When banking executives face costly digital transformation, they often wonder why customers complain about their "intuitive" services. The real issue isn't the users but the complex and unintuitive interfaces they navigate.
UX Case Study: a Bugatti-Caliber Experience for UHNWIs with $200 Billion in Assets
Private Wealth Systems aimed to revolutionize wealth management by delivering a user-friendly and visually stunning solution that meets the luxurious needs of multi-millionaires. Delve deeper to understand how UXDA partnered with Private Wealth Systems to facilitate a fundamental shift in wealth management.
Customers' Frustration: The Hidden Cost of Tech-Driven Banking Innovations
Modern banking executives must innovate effectively in a rapidly evolving digital landscape. While drawn to AI, blockchain, cloud infrastructure, and open banking APIs, they often overlook user experience (UX). This article explores how a user-driven approach to innovation can ensure financial brands' survival and success in the digital age.
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