This digital banking CX checklist will help to bring more customer-centricity into your financial service, so that you would be able to delight your customers with a remarkable digital product.
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🎧 UXDA Gap Model: How 500K on Banking CX Dropped App Rating by 50%
How would you react if your FI spent half a million and 2 years on developing a new app but after launching it, the customer satisfaction decreased? There are 7 non-obvious factors that can either lead you to a digital breakthrough OR completely sabotage it.
How to Hire Designers Right to Not F*ck up Bank Digitalization
The product designers hired for digital banking transformation can either leverage the impact of design and customer experience OR completely sabotage the entire project leading to huge losses not only in terms of money but also customer trust and loyalty.
UX Case Study: How to Design a Mobile Bank Super App
How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?
UX Case Study: A SpaceUX Shuttle in Global Transaction Banking
In an exclusive case study we uncover the TOP insights of creating an exceptional UX for a corporate banking product by iGTB that consists of 5,000+ screens.
Why Customer Experience in Financial Services is Sabotaged
What leads to a bad outcome when it comes to customer experience design in financial services?
UXDA Becomes Benzinga Global Fintech Awards Listmaker as the Best Financial Research Company
We are very happy to announce that UXDA has become a Benzinga Global Fintech Awards Listmaker as the Best Financial Research Company.
CX Strategy for the Digital Transformation in Banking and Financial Services
How can digital banking gain a significantly greater competitive advantage from the banking CX strategy?
10 UX Strategies for Making Digital Banking Users Happy
How Fintechs and progressively thinking financial brands uncover amazing possibilities by implementing the power of UX not only into app development, but also into a company's DNA.
Augmented Reality Will Revolutionize the Future of Digital Banking CX
There's no doubt that AR, VR and mixed reality will take the customer experience to a brand new. What can you expect, and what's the best way for the banking industry fully embrace the opportunities of the digital future?
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