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What is the main difference between next-gen financial products and legacy services, and what do financial institutions need to create next-gent digital offerings?

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UXDA's AI Banking Design Wins A'Design Award Gold in Italy

UXDA received the Gold Award for the AI conversational banking app UX/UI design in the most prestigious and renowned Italian design competition A’ Design Award.

A Poorly Executed Launch Could Sink Even a Perfect Financial Product

A weak launch strategy results in a range of negative outcomes, including low adoption rates, poor customer experiences, high resistance and even reputational damage. In this article, we'll explore key reasons why a digital product launch could fail and offer tips on how to avoid these pitfalls.

UXDA Celebrates 8th-year Achievements Gatsby Style

Happy 8th birthday, UXDA! Every year our team reaches more and more exciting peaks and passes through different challenges. And this year we celebrated it Gatsby style!

The Future of Generative AI and ChatGPT in Banking

Will AI make customers' lives better than ever before or become dangerous if applied without human-centricity?

CBDC Banking Could Disrupt Banks and “Steal” Their Funds in Three Years

The Central Bank Digital Currencies (CBDCs) could start a new age in banking by impacting the financial customer experience and, as a result, disrupting the traditional business model. Will this CBDC trend be a threat or bailout for the industry, and how can UX design help banks to prepare for it?

my.t money UX Case Study: Banking Super App Design to Modernize Mauritius

MT challenged UXDA to envision and redesign a digital my.t money platform as an integrated financial and lifestyle service ecosystem to empower the Mauritian community.

🎧 A Simple Formula to Improve Digital Customer Engagement in Banking

This formula could be applied to gain business breakthroughs and improve customer engagement in banking by adding just 4 key aspects to your business.

BKT UX Case Study: How To Improve Customer Service in Legacy Bank's App

The 100-year-old bank recognized that its digital offerings have lagged behind and needed a revamp to adapt to customers' requirements. They challenged us to design an app to enhance customer service and empower clients to make smarter financial decisions.

Key Thing for Successful Bank Digital Transformation

Why are 78% of companies failing to achieve their digitalization goals? The digital transformation in banking must consider one key thing to succeed.