The definition of a UX case study includes an in-depth overview of the user experience design process in the creation of a Fintech or banking digital product. Usually, a UX case study consists of a main challenge description, detailed UX engineering story, solution explanation and examples of UX and UI deliverables.
UX case studies are used for sharing and learning the best design practices, experiences, insights and methods. This is a very popular form of self-education.
The digital banking UX case study, provided by practicing professionals, is extremely rare because of confidentiality and NDAs. Usually, the user experience case study in finance is based on a unique domain challenge and describes a solution for a specific type of financial challenge (e.g., the concept of mobile banking, omni-channel banking case study, commercial banking case study or even a case study for a Fintech neobank solution).
Check out the best banking and Fintech UX case studies created by the UXDA team of experts with the aim of inspiring the industry to humanize finance.