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UX Podcast

In UXDA's Financial UX Design Podcast, we are sharing ready-to-implement user experience tips and tricks from our unique Financial UX Design methodology. Anyone, no matter the industry, can use this knowledge to create extraordinary digital products that will be loved and demanded by the customers.

The financial UX podcast is basically 15 years of UXDA’s team knowledge and experience in UX design, banking, and digital transformation compressed into enjoyable episodes that our followers can listen to β€œon the go,” at their convenience.

The financial UX design podcast offers UXDA's most popular articles in an audio format. For maximum convenience and benefit for the listeners, there's a downloadable PDF whitepaper attached to each of the episodes, as well as a link to UXDA's blog post.

Here you will find all our articles that can be listened to as an audio podcast episodes.

🎧 Digitlal Banking Customer Experience Trends for the Breakthrough in 2021

What is needed to achieve a breakthrough in the post-pandemic world? Here are 10 digital banking customer experience trends to find the right strategy.

🎧 UXDA Gap Model: How 500K on Banking CX Dropped App Rating by 50%

How would you react if your FI spent half a million and 2 years on developing a new app but after launching it, the customer satisfaction decreased? There are 7 non-obvious factors that can either lead you to a digital breakthrough OR completely sabotage it.

🎧 Bonding Digital Banking Brands and Customers through Financial UX Design

What does it take to create a banking app that bonds clients and financial institutions? How does user experience in digital banking determine whether there will be a long-lasting relationship between financial brands and their customers? UX strategist, UXDA CEO Alex Kreger provides answers.

🎧 Five banking CX Insights to Design Better Digital Products

80% of CEOs believe they deliver a superior experience, while only 8% of customers agree with that. What could be the exact CX/UX strategy and tactics to adopt a β€œdigital-first” business approach and become a leading CX/UX financial brand that gets 3x greater return?

🎧 Banking Digital Transformation Fails Without User Experience Transformation

To ensure a successful digital transformation in banking, the primary focus should be switched from digital to experience transformation.

🎧 7 Crucial Steps Toward Successful Financial UX Transformation 100% Remotely

Discover 7 steps of the Financial UX process to bridge the gap between a failed and successful digital financial product.

🎧 Covid-19 in Digital Banking: How to Overcome it as Winners

Never before, it has been so critical to focus on the customers because they are the ones who determine whether the financial service will exist after the COVID-19 crisis.

🎧 The Financial UX Matrix: Becoming Disruption-Proof in Banking

Companies with disruptor culture have the greatest potential. These businesses maximize their chances of success with Value and Design. These elements affect the formation of customer experience within any business. How finance companies can use this knowledge to establish disruptive culture?

🎧 The Financial CX Design Formula for a Digital Breakthrough

Spending 15 years in business, creating hundreds of different kinds of digital products and studying their growth, I have extracted a straightforward formula that explains what determines the success rate of any digital product.

🎧 Don't Let Financial Experience Fail Ignoring the Problem-Solution Cycle

Why some digital financial products are demanded and loved by the customers while others bankrupt? In the series of "Financial UX Explained" we look at the Financial UX Methodology.

🎧 Provide Maximum Value with Digital Channels in Banking

How can financial companies survive the GAFA attack and ensure a successful digital transformation while it's not too late? The only way to avoid losing clients is to focus sharply on the value financial product provides to the customers.