What is financial UX methodology?
Financial UX methodology, created by Alex Kreger and used in the financial UX design agency UXDA, is a user-centered approach for designing digital financial services. Financial UX methodology includes a set of frameworks to ensure not only the creation of a demanded financial product, but one that will help in the digital banking transformation:
- UX success formula
- UX culture matrix
- Experience mindset
- Value pyramid
- Design pyramid
- Experience pyramid
- Problem-solution cycle by UXDA
- Double Diamond of design thinking
As opposed to traditional customer experience design methodology, financial UX methodology is adapted for complex financial services, taking into account financial industry specifics. It was developed over 15 years and proven through collaboration with 70+ financial institutions in 32 countries.
Check out the best articles by UXDA that address financial UX design methodology.
Close the Customer Experience Gap: Blindspots That Ruin Digital Banking
How would you react if your FI spent half a million and 2 years on developing a new app but after launching it, the customer satisfaction decreased? There are 7 non-obvious factors that can either lead you to a digital breakthrough OR completely sabotage it.
Five Digital Banking Challenges Resolved Through Banking Experience Design
How to ensure a positive banking customer experience? Uncover it through 20+ customer experience researches and banking CX design tips.
UXDA Launches Financial UX Design Podcast
We have launched our Financial UX Design Podcast on ALL major podcast platforms. Now, our followers from all over the world can get the latest insights and knowledge about creating demanded digital products, not only on our blog but also in a lively audio format.
Don't Let Financial Experience Fail Ignoring the Problem-Solution Cycle
Why some digital financial products are demanded and loved by the customers while others bankrupt? In the series of "Financial UX Explained" we look at the Financial UX Methodology.
How To Implement Design Thinking In Banking
Find out what is the definition of the Design Thinking in banking, what steps the process includes and how to implement Design Thinking to overcome challenges.
UXDA Methodology: Banking Needs Purpose-Driven Mindset for the Digital Age
There are hugely successful digital companies that achieve fantastic results with minimal resources. What's their secret? We’ve identified five brilliant trends that lead the transition to digital and make it successful.
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