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20+ Financial UX Case Studies

What is a UX case study in Fintech and banking?

The definition of a UX case study includes an in-depth overview of the user experience design process in the creation of a Fintech or banking digital product. Usually, a UX case study consists of a main challenge description, detailed UX engineering story, solution explanation and examples of UX and UI deliverables. 

UX case studies are used for sharing and learning the best design practices, experiences, insights and methods. This is a very popular form of self-education. 

The digital banking UX case study, provided by practicing professionals, is extremely rare because of confidentiality and NDAs. Usually, the user experience case study in finance is based on a unique domain challenge and describes a solution for a specific type of financial challenge (e.g., the concept of mobile banking, omni-channel banking case study, commercial banking case study or even a case study for a Fintech neobank solution).

Check out the best banking and Fintech UX case studies created by the UXDA team of experts with the aim of inspiring the industry to humanize finance.

United Arab Bank UX Case Study: Bringing Brand Values to the Digital Banking in UAE

United Arab Bank approached UXDA with a challenge─to change people's habits by rethinking main customer tasks and transforming them into a very intuitive digital flow.

UX Case Study: Metaverse Banking VR / AR Design Concept of the Future

The first metaverse banking UX concept that includes virtual reality banking, augmented reality banking, tablet, desktop, wearable and mobile banking.

UX Case Study: How to Design Best Digital Bank For Kids

How could parents ensure their kids' financial future? UXDA explored this challenge with a research-based purpose-driven banking app concept. It provides insights into how an app could impact family relationships and ensure children's successful inclusion in the modern digital economy.

ITTI Case Study: Next-Gen Core Banking Digital Transformation in the Cloud

With ITTI Digital’s permission, we are sharing an exclusive step-by-step case study on designing a next-generation banking back office that will definitely become a game changer in the industry.

UX Case Study: How to Design a Mobile Banking Super App

How could finance companies upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends?

iGTB UX Case Study: Corporate Banking Usability Boost Across 5K+ Design Screens

In an exclusive case study we uncover the TOP insights of creating an exceptional UX for a corporate banking product by iGTB that consists of 5,000+ screens.

Mobile Banking Case Study: Luxury Banking App Design for Emotions

The case study of multi-awarded Light Bank guides how to design the simple and beautiful luxury banking mobile app, at the same time keeping the full-scale banking functionality.

Bank of Jordan UX Case Study: Middle East Banking Redesign of Mobile UX

It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.

UX Design Success Story: Shaping the business mentality

UXDA review by ITTI Digital for which UXDA delivered a UX transformation of a 15-year old core banking solution.

UX Design Success Story: Constant High-Quality Results

What does it feel like to work with the world's leading financial design agency? In a series of articles, we are inviting you to join the journey of our clients and explore their insights collected by Clutch about the work of UXDA.

Fintech App Design: 10 Latest Mobile Banking Trends

Is it possible to unite dozens of traditional banking features in a single Neobank app? The answer is “yes” if you combine cutting-edge technological innovations and banking user experience.