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UX Architect

Who is the UX architect in banking and Fintech?

UX stands for “user experience.” The UX architect (or user experience architect) is a highly-skilled professional who uses a UX approach to define strategy, functionality, architecture and array of digital services based on research, testing, and analysis. A UX architect ensures user-centricity of service and delivers service wireframes to the UI designer. The UX architect supervises interface design and development processes.

UX architects are just as important as building architects, because, if the architecture is not done properly, the end result (building or digital product) will be very disappointing and could even be dangerous for visitors. Poor digital product architecture may lead to an increase in development costs, team conflicts, end-user frustration, and even failure on the market.

The best UX architect of financial services should know and practice user-centered design approaches, such as UX, Design Thinking, User-Centered Design, Jobs To Be Done (JTBD) and Service Design, and also possess knowledge and experience in banking, finance, digital technology, human psychology, and marketing. With great analytical skills and empathy, such multidisciplinary UX professionals can architect the best possible financial product that will ensure a delightful user experience.

Check out the best articles by UXDA about the practice and expertise of UX architecture in banking and Fintech.

UX/UI Audit Review: What UNFCU Said About UXDA

This is a review recap of the retail mobile banking app user experience assessment by UXDA for UNFCU - The United Nations Federal Credit Union, as featured on Clutch.

Discussion Panel: Magic of the Customer Journey Map in Digital Banking

Our key UX architects answering why the User Journey Map sometimes works magic, and how it benefits financial companies.

Two iF Design Awards 2022 Makes UXDA the Most Awarded Fintech UX Design Agency

UXDA wins two iF Design Awards 2022 with Goalry and Kids Banking App

UXDA Becomes The National Winner Of The 2019 European Business Awards

UXDA has been named ‘National Winner’ of the 2019 European Business Awards - one of the world’s largest and longest-running business competitions.

UXDA Amongst The Best Companies In The European Business Awards

We are proud to announce that UXDA is named ‘One to Watch’ in the business excellence list published by the European Business Awards 2019 - one of the world’s largest and longest-running business competitions.

Boosting The UXDA Team's Power

We truly believe that great results are made when you love your job and work side by side with likeminded people. I'm really proud that we can call UXDA team our second family.

UXDA's Brand New Office Allows to Onboard More Clients

After a year-long, hard work our new office is ready to become the TOP spot where world-changing financial designs are made. It's superb as now we'll finally be able to take on more requests and collaborate with new, inspiring clients!