We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why?
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UX / CX Checklist for Bank Digital Strategy Implementation
We have all experienced the moment when we understand that the time for change has come. Often these changes are associated with personal challenges. Most of the time we want to implement them as soon as possible and in the easiest way. This also...
7 Steps to Make Your Banking Service or Fintech Simple
Each year technology makes the world more complex for people to understand. So, easy-to-use services for consumers are in particularly great demand. Due to the nature of the human mind: it is vital to perceive the world in a simple way.
Solve Pain Points through Information Architecture in Banking Product
Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions...
Banking Future is in Digital Experience, Not in Marketing
We need to remember that banking future depends on digital channels and UX strategy, not on marketing.
User Experience Tips on How to Design Financial Product
Any successful business starts with a solution-to-solve problem, but not every solution is usable enough. So, what can be done?
Digital Banking Design Through Rose-Colored Glasses
We are constantly telling the banks that financial design should be clear, simple and helpful in solving user issues. All of them agree, but they wonder why we have to constantly repeat what appears to be so obvious. Actually, this reaction puzzles me...
How to Find the Magic Button to Create Digital Banking Innovation
This year, 413 European companies were nominated for European FinTech Awards TOP100 and UXDA entered TOP3 in category of Digital banking Innovation.
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