back to latest articles

UX Design Review: What Garanti BBVA Said About UXDA

0

UX Design Review: What Garanti BBVA Said About UXDA

It was our pleasure to help Garanti BBVA to design the user experience of their innovative eTrader trading app. Thanks to the independent review platform Clutch, you have the opportunity to find out how this cooperation went on and read the interview with our client. The review collected by Clutch is given by Tevfik Kardelen, the Unit Manager of Garanti BBVA Securities responsible of Digital Channels and Marketing.

About the project

  • Client: Garanti BBVA Securities
  • Case: UX Design for an eTrader trading platform
  • Time: 10 months, still ongoing
  • Budget: €‎450,000+

Feedback Summary

"We're impressed with their dedication and passion for design."

Not only has UXDA executed their tasks well, but they've also provided top-notch recommendations to further elevate the solution. They communicate well and are highly reliable and professional. They impress with their exceptional design skills and dedication to the project's success.

Interview

Why Did Your Company Hire UXDA?

We decided to renew our Garanti BBVA eTrader trading platform while enriching functionalities. Our customers can trade on Borsa İstanbul and watch market datas with this trading platform.

How Did You Make the Selection?

We searched online for the best UX/UI companies and encountered their case study and liked their vision. Before choosing them, we met with 5 other companies.

Please Describe the Project Scope

The team first implemented a stakeholder meeting. Then they collected information from us and did an online search about us. They conducted the competitor analysis, persona study, red route analysis, user journey map, product value etc. We are working with the Senior UX Architect and 2 UX architects.

Share any Outcomes From the Project

They are really focused on what they are doing. The thing that I liked most about UXDA is that they bring new ideas. The outcomes are perfect and we think we will disrupt Turkish Capital Market industry with our new design.

How Effective Was the Workflow?

All of their team is so easy to communicate with. We even visited their office in Latvia. We're impressed with their dedication and passion for design.

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

The Future of AI in Banking and Fintech

Will AI make customers' lives better than ever before or become dangerous if applied without human-centricity?

UX Case Study: Applying ChatGPT Alike Generative AI in Banking

ChatGPT in banking could fuel new types of products, more personalized and more connected to users, so this case study explores actual experience with conversational banking design. LivePerson approached UXDA with a mission to infuse love into finance through an innovative banking app.

UXDA Wins the Prestigious UX Design Award 2022

UXDA team's work has been awarded by the global design competition for excellent experiences - The UX Design Awards 2022.

From Friction to Flow: Enhancing Customer Journey in Banking

Our key UX architects answering why the User Journey Map sometimes works magic, and how it benefits financial companies.

UX Case Study: a Bugatti-Caliber Experience for UHNWIs with $200 Billion in Assets

Private Wealth Systems aimed to revolutionize wealth management by delivering a user-friendly and visually stunning solution that meets the luxurious needs of multi-millionaires. Delve deeper to understand how UXDA partnered with Private Wealth Systems to facilitate a fundamental shift in wealth management.

Fintech Disruption In the Banking Industry is Driven by UX Design

Statistics on how and why Fintech use design to disrupt banking industry. What can we learn from it to gain success?

UX Case Study: Challenges of Business Banking Transformation

SME owners often face the challenge of adapting business strategy to a highly dynamic environment while simultaneously managing day-to-day financial operations. It's like Formula 1 racers, where only precise and quick decisions can save them from failure.

UXDA Becomes The National Winner Of The 2019 European Business Awards

UXDA has been named ‘National Winner’ of the 2019 European Business Awards - one of the world’s largest and longest-running business competitions.

7 Ultimate Digital Banking Trends Shaping Financial Brands UX

In a world in which anyone can download a banking app, just being digital is no longer a differentiator. The real challenge now is building a brand's digital experience that goes beyond basic functionality—an experience that bridges the financial brand with customers’ values, emotions and long-term aspirations.

ABOUT THE AUTHOR

Alex
Alex, Founder & CEO

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.

Linda
Linda, Co-founder/ COO/ CFO

Linda is a source of endless energy. An education in international business management and years-long experience with 20+ digital startups has made her a dedicated strategic thinker who solves any problem with grace. No mission is impossible for her. Linda's responsibility and punctuality have become a legend around the agency.