back to latest articles

UX Design Review: What Garanti BBVA Said About UXDA

0

UX Design Review: What Garanti BBVA Said About UXDA

It was our pleasure to help Garanti BBVA to design the user experience of their innovative eTrader trading app. Thanks to the independent review platform Clutch, you have the opportunity to find out how this cooperation went on and read the interview with our client. The review collected by Clutch is given by Tevfik Kardelen, the Unit Manager of Garanti BBVA Securities responsible of Digital Channels and Marketing.

About the project

  • Client: Garanti BBVA Securities
  • Case: UX Design for an eTrader trading platform
  • Time: 10 months, still ongoing
  • Budget: €‎450,000+

Feedback Summary

"We're impressed with their dedication and passion for design."

Not only has UXDA executed their tasks well, but they've also provided top-notch recommendations to further elevate the solution. They communicate well and are highly reliable and professional. They impress with their exceptional design skills and dedication to the project's success.

Interview

Why Did Your Company Hire UXDA?

We decided to renew our Garanti BBVA eTrader trading platform while enriching functionalities. Our customers can trade on Borsa İstanbul and watch market datas with this trading platform.

How Did You Make the Selection?

We searched online for the best UX/UI companies and encountered their case study and liked their vision. Before choosing them, we met with 5 other companies.

Please Describe the Project Scope

The team first implemented a stakeholder meeting. Then they collected information from us and did an online search about us. They conducted the competitor analysis, persona study, red route analysis, user journey map, product value etc. We are working with the Senior UX Architect and 2 UX architects.

Share any Outcomes From the Project

They are really focused on what they are doing. The thing that I liked most about UXDA is that they bring new ideas. The outcomes are perfect and we think we will disrupt Turkish Capital Market industry with our new design.

How Effective Was the Workflow?

All of their team is so easy to communicate with. We even visited their office in Latvia. We're impressed with their dedication and passion for design.

Get UXDA Research-Based White Paper "How to Win the Hearts of Digital Customers":

If you want to create next-gen financial products to receive an exceptional competitive advantage in the digital age, contact us! With the power of financial UX design, we can help you turn your business into a beloved financial brand with a strong emotional connection with your clients, resulting in success, demand, and long-term customer loyalty.

Share:

Listen to our podcast:

More from our blog

Black Swan Events and the Fragility of Banking Models

Discover how digitalization blindsided traditional banks, transforming customer expectations overnight. This article explores why tech shifts like mobile and AI are “Black Swan” events—and what banks must do to stay relevant in a disrupted world.

Digital Banking ROI: How Strategic Product Design Increases Bank Profits

As the financial industry evolves, digital products will remain central to a bank's identity and perception, making digital product design and UX key elements of banking strategy, brand identity, and profitability.

UX Design Review: What Private Wealth Systems Said About UXDA

This is a Clutch review recap of the wealth management platform for UHNWI experience UXDA designed for the Private Wealth Systems.

Financial Services Design: Building Reputation for the Experience Economy

What is the most valuable thing in any company that can be built and developed over 20 years, but can be destroyed in five minutes? It is brand reputation.

my.t money UX Case Study: Banking Super App Design to Modernize Mauritius

MT challenged UXDA to envision and redesign a digital my.t money platform as an integrated financial and lifestyle service ecosystem to empower the Mauritian community.

Digital Banking Clone Wars: Stand Out in a Copy-Paste World

In a world where most banking apps look and feel the same, “safe design” has quietly become the fastest path to irrelevance. This article explores why copy-paste interfaces are killing emotional connection with customers — and how banks can break out of the clone trap by designing digital experiences that create real differentiation, loyalty and brand value.

A Boutique UX Agency Humanize Financial Services in 37 Countries

We are the UXDA - passionate experts in finance and UX design who turn products into a Digital Advantage for purpose-driven financial brands. Read our story.

UX Design Review: What GCash Said About UXDA

This is a Clutch review recap of the GInvest investment experience UXDA designed for the Philippine largest e-wallet GCash.

UX Case Study: Metaverse Banking VR / AR Design Concept of the Future

The first metaverse banking UX concept that includes virtual reality banking, augmented reality banking, tablet, desktop, wearable and mobile banking.

ABOUT THE AUTHOR

Alex
Alex, Founder & CEO

Alex has dedicated half of his life to studying human psychology, as well as business success, developing 100+ digital projects and 30+ startups. He spent 10 years researching UX and finance to create UXDA's methodology. Alex is a passionate visionary who's capable of solving any challenge to improve the financial industry.

Linda
Linda, Co-founder/ COO/ CFO

Linda is a source of endless energy. An education in international business management and years-long experience with 20+ digital startups has made her a dedicated strategic thinker who solves any problem with grace. No mission is impossible for her. Linda's responsibility and punctuality have become a legend around the agency.