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UX Trends

How can purpose-driven banking save banks from losing millions? The main challenge is how to align banking services and products with a human-centered purpose.

Alex & Linda

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Digital Insurance Customer Experience Trends

Global digitalization and pandemics impacted the insurance industry, due to changes in the customers' behavior and the rapid emergence of insurtech. What are the main digital insurance customer experience trends 2020, and how does insurtech use UX design to implement?

Financial Services Design: Building Reputation for the Experience Economy

What is the most valuable thing in any company that can be built and developed over 20 years, but can be destroyed in five minutes? It is brand reputation.

What Are The Digital Banking Customer Expectations From Financial Services

In recent years there has been growing discussion on the ability of traditional businesses to adapt their services to the expectations of digital customers. What should financial brands consider in order to offer the best digital service?

Digital Banking Customer Experience Trends for the Breakthrough

What is needed to achieve a breakthrough in the post-pandemic world? Here are 10 digital banking customer experience trends to find the right strategy.

Digital UX Design Trends: 10 Banking Innovation Ideas

The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.

Financial Product Design: Banks Could Learn from "Apple" Strategy

Apple tells us a fantastic story about how a small company that started out serving Silicon Valley became the largest and most famous company that forms our world. We believe that any financial brand can use Apple's design-driven approach to super-charge its business.

Digital Banking User Experience: Make Your Product Outcompeting

This digital banking CX checklist will help to bring more customer-centricity into your financial service, so that you would be able to delight your customers with a remarkable digital product.

Why Customer Experience in Financial Services is Sabotaged

What leads to a bad outcome when it comes to customer experience design in financial services?

Digital Banking Strategy: Stay Ahead of the Competition with CX

How can digital banking gain a significantly greater competitive advantage from the banking CX strategy?